XYZ Carpentry has completed a bedroom renovation and has moved the customer to the job completed pipeline in LANA. This pipeline has a variety of different messages that can be sent via automation, including the request for the customer to leave XYZ Carpentry a review on Google. This Google review request can be sent to the customer via email, SMS or both, without XYZ Carpentry even having to remember to send the request.
When the customer clicks on the google review link message, they will be taken to a landing page. This is a landing page that has been designed for the sole purpose of allowing customers to leave reviews on Google. XYZ Carpentry’s name and business information is pre-populated on this page so all the reviewer has to complete is their google review.