A customer has contacted ABC Electrical for a quote on a job via the web chat on their website. The customer has given the electrician their name, phone number and email address.
LANA is then able to automatically send the customer an information pack about the company before they make a decision on the quote.
Once the quote has been accepted LANA will send out automated email messaging reminding the customer of the appointment date and time.
Once the customer’s job has been completed, they will be automatically sent a google review request and a follow up email to check the project satisfaction.
In another 6-12 months an automated email will be sent reminding the customer that it is time for a maintenance check, all with minimal effort from ABC Electrical.